Learn how to manually process a bulk file as a PASS bulk file administrator, by watching this short video.
Or follow these quick steps:
- Log into PASS
- Click Bulk loader history
- Click Process client bulk loads now.
- Refresh your browser until the file has finished processing
- View results, including the log for errors if necessary
Note: Depending on the error, you can trouble shoot accordingly by fixing the file or any other action that needs to be taken. Then, you will need to reupload the bulk load file to promisepoint.files.com and manually launch the bulk loader again.
See article on troubleshooting errors here