How to Activate a User

Learn how to work with the user list in PASS as a PASS User admin by watching this short video that shows how to set a user to an active status. 

Video: Update a Facilitator in PASS (0046)

Or follow these quick steps:

  • Log into PASS
  • Click PromisePoint user list.
  • Find the user you want to work with by using the filters and/or search boxes, click Search.
Note: If the user displays in a gray bar it means the user is inactive. If it's orange it's at a managed status.
  • Click the Edit icon mceclip0.png on the user profile.
  • Click, Edit Profile mceclip2.png
  • Select the Active check box mceclip3.png
  • Click, Save Changes.
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